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Effective Date: September 13, 2026
Last Updated: September 13, 2026
Updone, Inc. (“Updone,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how Updone collects, uses, discloses, retains, and protects personal information when you visit or use Updone.com and the related online marketplace, account, communications, booking, payment, and support services we provide (collectively, the “Platform”).
The Platform connects Clients seeking Services with Talent offering Services. “Client” means an individual or business seeking, booking, or receiving Services through the Platform. “Talent” means an independent service provider or independent business offering Services through the Platform.
This Privacy Policy should be read together with the Updone Terms of Use. Capitalized terms not defined in this Privacy Policy have the meanings provided in the Terms of Use.
This Privacy Policy describes our privacy practices. It does not create an employment relationship between Updone and Talent, and nothing in this Privacy Policy changes the independent marketplace relationship described in the Terms of Use.
This Privacy Policy applies to personal information Updone collects or processes through:
This Privacy Policy does not govern the independent privacy practices of Clients, Talent, payment providers, social networks, financial institutions, verification providers, or other third parties.
Clients and Talent may receive personal information about one another when reasonably necessary to evaluate, arrange, perform, administer, or resolve issues concerning Services. Once information has been provided to another Client or Talent, that person may independently process the information and is responsible for complying with applicable law.
This Privacy Policy is intended for marketplace Clients and Talent. Individuals who apply directly for corporate employment with Updone, if any, may be subject to a separate applicant or employee privacy notice.
Depending on how you use Updone, we may collect the following categories of personal information:
We use these categories of information primarily to operate the Platform, connect Clients and Talent, administer Bookings and payments, maintain Platform security, verify accounts and credentials, prevent fraud and abuse, provide customer support, communicate with Clients and Talent, improve and market the Platform, comply with law, and protect Updone and others.
We may disclose personal information to Clients or Talent as necessary for marketplace transactions and to payment providers, verification providers, technology providers, communications providers, analytics and advertising providers, professional advisers, government authorities, and other parties described in this Privacy Policy.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including transaction, tax, fraud-prevention, safety, security, dispute, account-enforcement, and legal-recordkeeping requirements.
When a Client uses the Platform, we may collect information such as:
Clients should not provide sensitive personal information that is not reasonably necessary for a Service Request, Booking, Service Agreement, payment, or support matter.
If a Client provides personal information concerning another person, such as a business contact, property contact, authorized representative, or other person connected to the requested Services, the Client is responsible for having an appropriate basis to provide that information to Updone.
When Talent creates or maintains a profile or otherwise uses the Platform, Updone may collect information such as:
Updone collects this information to operate a marketplace through which Talent independently offer Services to Clients.
The collection or processing of Talent information through the Platform does not make Talent an employee of Updone.
Certain information that Talent elect or are required to include in their marketplace profiles may be displayed publicly or to prospective Clients.
Depending on Platform functionality, public or marketplace-visible Talent information may include:
Public Talent profile pages may be accessible without logging into Updone and may be indexed, cached, archived, or displayed by search engines and other internet services.
Talent should not place private information in public profile fields that they do not want publicly available. Information removed from Updone may continue to appear temporarily in search-engine caches, archives, or third-party systems that Updone does not control.
To create, authenticate, secure, and maintain an account, Updone may collect:
Passwords should be maintained using appropriate technical protections and should not be stored as readable plain-text passwords.
Clients and Talent are responsible for safeguarding their account credentials and should notify Updone promptly if they suspect unauthorized account access.
Updone may allow Clients or Talent to create or access an account using a third-party authentication provider, including Google.
If you choose a third-party sign-in service, that provider may provide Updone with information authorized through the authentication process, such as:
Updone uses this information to authenticate you, create or connect your Updone account, prevent fraud, and operate the Platform. The third-party authentication provider independently processes information under its own terms and privacy policy.
Updone may collect or process information reasonably necessary to confirm identity, administer payments, prevent fraud and abuse, maintain marketplace safety, comply with tax requirements, or satisfy other legal obligations.
Depending on the circumstances, this may include:
Where practical, sensitive verification information may be collected or stored directly by a specialized verification or payment provider rather than by Updone.
Updone does not collect Form I-9 or E-Verify information from Talent for the purpose of treating Talent as employees of Updone.
Updone may conduct, obtain, or facilitate identity, credential, license, certification, insurance, or background verification where applicable and permitted by law.
Information associated with these processes may include:
Updone may use specialized third parties to conduct verification. Where a separate disclosure, authorization, consent, or adverse-action procedure is required by law, that process will be handled separately from this Privacy Policy.
A verification result, badge, designation, or approval is not a guarantee that a Client or Talent is safe, suitable, qualified, insured, licensed for every circumstance, or appropriate for any particular Service Request or Booking.
As part of ordinary Talent marketplace participation, Updone does not generally require information maintained by an employer for employment administration, such as:
If Updone has a separate lawful reason to collect information outside its ordinary marketplace activities, Updone will provide additional notice or obtain consent where required.
Individuals applying directly for corporate employment with Updone, if any, may be subject to a separate applicant or employee privacy notice.
Updone uses third-party payment services to facilitate Client payments and Talent payouts.
Payment-related information may include:
A Payment Service Provider, such as Stripe or another provider used by Updone, may collect financial credentials directly.
Updone may receive limited information necessary to administer transactions, such as:
Payment providers process information according to their own terms, privacy policies, security procedures, and legal obligations.
The purpose of the Platform is to allow Clients and Talent to find, evaluate, communicate with, and contract with each other.
Before a Booking, Updone may make information available that helps Clients and Talent evaluate a potential transaction.
A Client may receive information concerning Talent such as profile information, service area, experience, skills, pricing, availability, ratings, reviews, qualifications, certifications, and other profile information.
Talent may receive information concerning a Client’s Service Request such as requested Services, date or schedule, general or specific location where appropriate, expected duration or scope, proposed budget, requirements, and Client communications.
After a Booking, Updone may disclose additional information reasonably necessary to coordinate and perform the Services, including:
Clients and Talent may use information received through Updone only for legitimate purposes connected to the Platform, a Service Request, Booking, Service Agreement, safety, dispute resolution, or another lawful purpose.
Clients and Talent may not use information obtained through the Platform for harassment, identity theft, unrelated solicitation, unauthorized sale of information, discrimination, stalking, retaliation, or another unlawful purpose.
Updone may collect and retain communications:
Updone may access, review, or use Platform communications where reasonably necessary to:
Clients and Talent should not place unnecessary highly sensitive information in Platform communications.
Providing a telephone number for account or transactional purposes does not by itself constitute consent to receive marketing text messages where separate consent is legally required.
Updone may send non-marketing communications reasonably related to:
Where applicable law requires separate consent for marketing or promotional SMS, automated text, or WhatsApp communications, Updone will request that consent separately.
Consent to receive marketing messages is not a condition of purchasing or using Updone services where prohibited by law.
Recipients may opt out of applicable SMS marketing messages by replying STOP. Recipients may request help by replying HELP or contacting Updone. Message and data rates may apply.
Mobile telephone information, text-message opt-in information, and messaging consent records will not be sold or disclosed to third parties for those third parties’ own marketing or promotional purposes.
Updone may disclose mobile information to communications vendors as reasonably necessary to send messages and administer the messaging program.
When you access or use the Platform, Updone and its service providers may automatically collect information such as:
This information may be collected through cookies, pixels, tags, APIs, software development kits, log files, and similar technologies.
Updone uses cookies and similar technologies for purposes that may include:
Updone uses Google Tag Manager and may use Google and other third-party analytics, advertising, or measurement technologies through or alongside it.
These technologies may collect or receive information such as:
Third-party analytics or advertising providers may use information collected through their technologies according to their own privacy policies.
Depending on the technology and applicable law, certain third parties may collect information regarding your activity on Updone and other websites or services over time.
You may be able to control cookies through your browser settings. Blocking certain cookies may affect Platform functionality.
Where Updone provides a Your Privacy Choices or similar control, you may use it to manage non-essential analytics or advertising technologies.
Updone does not sell personal information to data brokers or other third parties in exchange for monetary payment.
However, certain disclosures involving online advertising, analytics, or measurement providers may constitute a “sale,” “sharing,” or processing for “targeted advertising” under broadly defined state privacy laws even when no money is exchanged for the personal information.
Where applicable law provides an opt-out right, Updone will provide a method to exercise that right.
Some browsers offer a “Do Not Track” or “DNT” setting. Because there is no universally accepted technical standard for DNT signals, Updone does not currently respond to general browser DNT signals.
DNT is different from legally recognized opt-out preference signals such as Global Privacy Control (“GPC”).
Where applicable law requires Updone to recognize a valid opt-out preference signal, Updone will process a recognized GPC or comparable signal as required by law.
Any GPC preference ordinarily applies to the browser or device through which the signal is sent unless applicable technology and law permit it to be associated with an authenticated account.
Updone may collect:
If Updone offers functionality requiring precise device location, such information will be collected subject to applicable permissions and legal requirements.
You may control device-level location permissions through your browser or device settings.
Updone may collect reviews, ratings, profile photographs, portfolio materials, photographs, files, messages, and other content submitted through the Platform.
Reviews and ratings may be displayed to Clients or Talent and may be displayed publicly where appropriate.
Updone may use User Content consistent with the Terms of Use to operate, secure, improve, and promote the Platform.
Clients and Talent should not submit content unless they have the right to provide it.
Updone may use personal information to:
Updone may also create aggregated or de-identified information that cannot reasonably identify a particular person and may use that information for lawful business purposes.
Clients and Talent
As described above, Updone shares information between Clients and Talent where reasonably necessary to evaluate, book, coordinate, perform, review, or resolve issues concerning Services.
Payment and Financial Service Providers
Updone may disclose information to payment processors, banks, payment networks, fraud-prevention services, and related financial providers.
Verification and Screening Providers
Updone may disclose information to identity, license, credential, certification, insurance, or legally permitted background-verification providers.
Technology and Business Service Providers
Updone may use providers that support:
Analytics and Advertising Providers
Updone may disclose online identifiers, device information, Platform activity, conversion information, or similar information to analytics and advertising providers for analytics, measurement, marketing, or advertising purposes.
Professional Advisers
Information may be provided to attorneys, accountants, auditors, insurers, consultants, and similar professional advisers where reasonably necessary.
Legal, Regulatory, and Safety Purposes
Updone may disclose information where reasonably necessary to:
Business Transactions
Personal information may be disclosed in connection with a proposed or completed merger, acquisition, financing, investment, reorganization, asset sale, bankruptcy, or similar transaction.
At Your Direction or With Consent
Updone may disclose information where you direct us to do so or provide legally valid consent.
Updone does not sell personal information to third parties for monetary consideration.
As described in this Privacy Policy, Updone may use analytics, advertising, and measurement technologies that disclose online identifiers, device information, and internet or Platform activity to third parties.
Depending on applicable state law, some of those activities may be classified as:
Where applicable law gives you the right to opt out, Updone will provide a mechanism to exercise the applicable right.
Updone may process information considered sensitive under applicable privacy laws where reasonably necessary to operate the Platform.
This may include:
Updone processes sensitive personal information for purposes such as identity verification, payment administration, tax compliance, security, fraud prevention, safety, credential verification, and legal compliance.
Updone does not use sensitive personal information for the purpose of inferring unrelated characteristics about Clients or Talent for behavioral advertising.
Updone may restrict, suspend, deactivate, or terminate Client or Talent accounts as provided in the Terms of Use.
Account restriction, suspension, deactivation, or termination does not automatically result in immediate deletion of the personal information associated with the account.
Updone may retain information associated with a restricted, suspended, deactivated, or terminated account for as long as reasonably necessary to:
Updone may also retain identifiers or other limited information reasonably necessary to prevent a person whose account has been restricted or terminated from evading an account restriction by creating another account, to the extent permitted by applicable law.
Updone retains personal information for no longer than reasonably necessary for the purposes for which it was collected or another lawful compatible purpose.
Relevant factors may include:
Deleting or closing an account does not necessarily result in immediate deletion of all information.
When information is no longer reasonably necessary, Updone may delete, destroy, aggregate, or de-identify it consistent with applicable law.
Updone uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.
Depending on the information and systems involved, safeguards may include:
No website, database, communications platform, payment network, or electronic storage system can be guaranteed to be completely secure. Updone therefore cannot guarantee absolute security.
Clients and Talent should use strong account credentials and promptly notify Updone of suspected unauthorized account access.
Depending on your residence and applicable law, you may have rights concerning personal information maintained by Updone.
These rights may include:
Legal exceptions may apply. Updone may need to verify your identity before processing certain requests.
To submit a privacy request, contact [email protected] with the subject line PRIVACY REQUEST. Please identify the Updone account or email address associated with the request and describe the right you are seeking to exercise.
Updone will respond within the timeframe required by applicable law. Authorized agents may submit requests where permitted by law, subject to verification requirements.
Clients and Talent are responsible for maintaining accurate account information.
Where Platform functionality allows, information may be reviewed or updated directly through account settings.
You may also contact Updone to request correction or deletion.
A deletion request may result in loss of access to profile information, Booking history, messages, transaction functionality, or other Platform features.
Updone may retain information after a deletion request where permitted or required by law, including information needed for transactions, tax records, chargebacks, fraud prevention, abuse prevention, account-enforcement history, safety matters, disputes, security, or legal claims.
California’s Online Privacy Protection Act and other California laws require certain online privacy disclosures.
Updone collects the categories of personal information described in this Privacy Policy and may disclose that information to the categories of recipients described above.
Clients and Talent may request review, correction, or deletion of applicable account information as described in this Privacy Policy.
If Updone materially changes this Privacy Policy, Updone may notify affected Clients and Talent through email, account notice, a conspicuous Platform notice, or another reasonable method.
The effective date and last-updated date appear at the beginning of this Privacy Policy.
As described above, Updone does not currently respond to general browser Do Not Track signals.
Analytics and advertising providers may collect certain information concerning Platform activity and, depending on the provider and technology, may collect information regarding online activity over time and across websites or services.
To the extent the California Consumer Privacy Act or another California privacy law applies to Updone and to your personal information, California residents may have rights including:
Updone does not sell personal information for monetary consideration.
Where advertising or analytics activities constitute “sale” or “sharing” under California law, eligible California residents may exercise applicable opt-out rights through the privacy-choice mechanism made available by Updone or through a legally recognized opt-out preference signal such as Global Privacy Control where applicable.
California requests may also be submitted to [email protected] with the subject CALIFORNIA PRIVACY REQUEST.
Depending on your interaction with the Platform, Updone may have collected the following categories during the preceding twelve months:
Sources may include Clients, Talent, Platform activity, payment providers, identity or verification providers, background or credential-verification providers, analytics and advertising providers, communications providers, fraud-prevention providers, public records, and other service providers or lawful sources.
The business and commercial purposes and categories of third-party recipients are described elsewhere in this Privacy Policy.
California residents may have rights under California’s “Shine the Light” law regarding certain disclosures for third parties’ own direct-marketing purposes.
Updone does not disclose personal information to unaffiliated third parties for those third parties’ own direct-marketing purposes except where permitted by applicable law or pursuant to legally valid consent.
Requests may be submitted to [email protected] with the subject CALIFORNIA PRIVACY REQUEST.
Residents of certain U.S. states may have additional privacy rights.
Where applicable law grants such rights, Updone will process valid requests in accordance with that law.
Depending on the jurisdiction, rights may include access, correction, deletion, portability, opt-out of targeted advertising, opt-out of sale, opt-out of certain profiling, and appeal of certain privacy decisions.
Nothing in this Privacy Policy limits a privacy right that applicable law does not permit Updone to limit.
Clients and Talent may opt out of promotional email by using an unsubscribe mechanism contained in the applicable communication.
An opt-out from marketing does not prevent Updone from sending non-promotional communications reasonably necessary for account administration, security, Service Requests, Bookings, payments, payouts, disputes, customer support, legal notices, or changes to agreements or policies.
The Platform is intended for individuals who are at least eighteen (18) years old.
Updone does not knowingly permit individuals under eighteen to create Client or Talent accounts.
If Updone learns that an underage individual improperly created an account or provided personal information, Updone may restrict the account and delete information as appropriate, subject to legal retention obligations.
If you believe a minor has improperly provided personal information to Updone, contact [email protected].
The Platform may link to or interact with third-party services.
Those services may independently collect or process personal information under their own terms and privacy policies.
Updone does not control the independent privacy practices of payment providers, Google, social networks, external websites, verification providers, financial institutions, analytics or advertising providers, or other independent third parties.
Clients and Talent should review applicable third-party privacy policies before providing information directly to those services.
If Updone undergoes or considers a merger, acquisition, sale, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable legal requirements.
Updone operates in the United States.
Personal information may be stored or processed in the United States or other locations in which Updone’s service providers operate.
If you access the Platform from outside the United States, your information may be transferred to a jurisdiction with privacy laws different from those of your country, subject to applicable law.
Updone may update this Privacy Policy from time to time.
The “Last Updated” date at the beginning of this Privacy Policy identifies the most recent revision.
If Updone makes a material change to its privacy practices, Updone may provide additional notice through:
Clients and Talent are encouraged to review this Privacy Policy periodically.
Questions, complaints, and privacy requests may be directed to:
Updone, Inc.
Website: www.updone.com
Email: [email protected]
Privacy requests should use the subject: PRIVACY REQUEST.
California-specific privacy requests may use the subject: CALIFORNIA PRIVACY REQUEST.
Effective Date: September 13, 2026
Last Updated: September 13, 2026
Updone, Inc. (“Updone,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how Updone collects, uses, discloses, retains, and protects personal information when you visit or use Updone.com and the related online marketplace, account, communications, booking, payment, and support services we provide (collectively, the “Platform”).
The Platform connects Clients seeking Services with Talent offering Services. “Client” means an individual or business seeking, booking, or receiving Services through the Platform. “Talent” means an independent service provider or independent business offering Services through the Platform.
This Privacy Policy should be read together with the Updone Terms of Use. Capitalized terms not defined in this Privacy Policy have the meanings provided in the Terms of Use.
This Privacy Policy describes our privacy practices. It does not create an employment relationship between Updone and Talent, and nothing in this Privacy Policy changes the independent marketplace relationship described in the Terms of Use.
This Privacy Policy applies to personal information Updone collects or processes through:
This Privacy Policy does not govern the independent privacy practices of Clients, Talent, payment providers, social networks, financial institutions, verification providers, or other third parties.
Clients and Talent may receive personal information about one another when reasonably necessary to evaluate, arrange, perform, administer, or resolve issues concerning Services. Once information has been provided to another Client or Talent, that person may independently process the information and is responsible for complying with applicable law.
This Privacy Policy is intended for marketplace Clients and Talent. Individuals who apply directly for corporate employment with Updone, if any, may be subject to a separate applicant or employee privacy notice.
Depending on how you use Updone, we may collect the following categories of personal information:
We use these categories of information primarily to operate the Platform, connect Clients and Talent, administer Bookings and payments, maintain Platform security, verify accounts and credentials, prevent fraud and abuse, provide customer support, communicate with Clients and Talent, improve and market the Platform, comply with law, and protect Updone and others.
We may disclose personal information to Clients or Talent as necessary for marketplace transactions and to payment providers, verification providers, technology providers, communications providers, analytics and advertising providers, professional advisers, government authorities, and other parties described in this Privacy Policy.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including transaction, tax, fraud-prevention, safety, security, dispute, account-enforcement, and legal-recordkeeping requirements.
When a Client uses the Platform, we may collect information such as:
Clients should not provide sensitive personal information that is not reasonably necessary for a Service Request, Booking, Service Agreement, payment, or support matter.
If a Client provides personal information concerning another person, such as a business contact, property contact, authorized representative, or other person connected to the requested Services, the Client is responsible for having an appropriate basis to provide that information to Updone.
When Talent creates or maintains a profile or otherwise uses the Platform, Updone may collect information such as:
Updone collects this information to operate a marketplace through which Talent independently offer Services to Clients.
The collection or processing of Talent information through the Platform does not make Talent an employee of Updone.
Certain information that Talent elect or are required to include in their marketplace profiles may be displayed publicly or to prospective Clients.
Depending on Platform functionality, public or marketplace-visible Talent information may include:
Public Talent profile pages may be accessible without logging into Updone and may be indexed, cached, archived, or displayed by search engines and other internet services.
Talent should not place private information in public profile fields that they do not want publicly available. Information removed from Updone may continue to appear temporarily in search-engine caches, archives, or third-party systems that Updone does not control.
To create, authenticate, secure, and maintain an account, Updone may collect:
Passwords should be maintained using appropriate technical protections and should not be stored as readable plain-text passwords.
Clients and Talent are responsible for safeguarding their account credentials and should notify Updone promptly if they suspect unauthorized account access.
Updone may allow Clients or Talent to create or access an account using a third-party authentication provider, including Google.
If you choose a third-party sign-in service, that provider may provide Updone with information authorized through the authentication process, such as:
Updone uses this information to authenticate you, create or connect your Updone account, prevent fraud, and operate the Platform. The third-party authentication provider independently processes information under its own terms and privacy policy.
Updone may collect or process information reasonably necessary to confirm identity, administer payments, prevent fraud and abuse, maintain marketplace safety, comply with tax requirements, or satisfy other legal obligations.
Depending on the circumstances, this may include:
Where practical, sensitive verification information may be collected or stored directly by a specialized verification or payment provider rather than by Updone.
Updone does not collect Form I-9 or E-Verify information from Talent for the purpose of treating Talent as employees of Updone.
Updone may conduct, obtain, or facilitate identity, credential, license, certification, insurance, or background verification where applicable and permitted by law.
Information associated with these processes may include:
Updone may use specialized third parties to conduct verification. Where a separate disclosure, authorization, consent, or adverse-action procedure is required by law, that process will be handled separately from this Privacy Policy.
A verification result, badge, designation, or approval is not a guarantee that a Client or Talent is safe, suitable, qualified, insured, licensed for every circumstance, or appropriate for any particular Service Request or Booking.
As part of ordinary Talent marketplace participation, Updone does not generally require information maintained by an employer for employment administration, such as:
If Updone has a separate lawful reason to collect information outside its ordinary marketplace activities, Updone will provide additional notice or obtain consent where required.
Individuals applying directly for corporate employment with Updone, if any, may be subject to a separate applicant or employee privacy notice.
Updone uses third-party payment services to facilitate Client payments and Talent payouts.
Payment-related information may include:
A Payment Service Provider, such as Stripe or another provider used by Updone, may collect financial credentials directly.
Updone may receive limited information necessary to administer transactions, such as:
Payment providers process information according to their own terms, privacy policies, security procedures, and legal obligations.
The purpose of the Platform is to allow Clients and Talent to find, evaluate, communicate with, and contract with each other.
Before a Booking, Updone may make information available that helps Clients and Talent evaluate a potential transaction.
A Client may receive information concerning Talent such as profile information, service area, experience, skills, pricing, availability, ratings, reviews, qualifications, certifications, and other profile information.
Talent may receive information concerning a Client’s Service Request such as requested Services, date or schedule, general or specific location where appropriate, expected duration or scope, proposed budget, requirements, and Client communications.
After a Booking, Updone may disclose additional information reasonably necessary to coordinate and perform the Services, including:
Clients and Talent may use information received through Updone only for legitimate purposes connected to the Platform, a Service Request, Booking, Service Agreement, safety, dispute resolution, or another lawful purpose.
Clients and Talent may not use information obtained through the Platform for harassment, identity theft, unrelated solicitation, unauthorized sale of information, discrimination, stalking, retaliation, or another unlawful purpose.
Updone may collect and retain communications:
Updone may access, review, or use Platform communications where reasonably necessary to:
Clients and Talent should not place unnecessary highly sensitive information in Platform communications.
Providing a telephone number for account or transactional purposes does not by itself constitute consent to receive marketing text messages where separate consent is legally required.
Updone may send non-marketing communications reasonably related to:
Where applicable law requires separate consent for marketing or promotional SMS, automated text, or WhatsApp communications, Updone will request that consent separately.
Consent to receive marketing messages is not a condition of purchasing or using Updone services where prohibited by law.
Recipients may opt out of applicable SMS marketing messages by replying STOP. Recipients may request help by replying HELP or contacting Updone. Message and data rates may apply.
Mobile telephone information, text-message opt-in information, and messaging consent records will not be sold or disclosed to third parties for those third parties’ own marketing or promotional purposes.
Updone may disclose mobile information to communications vendors as reasonably necessary to send messages and administer the messaging program.
When you access or use the Platform, Updone and its service providers may automatically collect information such as:
This information may be collected through cookies, pixels, tags, APIs, software development kits, log files, and similar technologies.
Updone uses cookies and similar technologies for purposes that may include:
Updone uses Google Tag Manager and may use Google and other third-party analytics, advertising, or measurement technologies through or alongside it.
These technologies may collect or receive information such as:
Third-party analytics or advertising providers may use information collected through their technologies according to their own privacy policies.
Depending on the technology and applicable law, certain third parties may collect information regarding your activity on Updone and other websites or services over time.
You may be able to control cookies through your browser settings. Blocking certain cookies may affect Platform functionality.
Where Updone provides a Your Privacy Choices or similar control, you may use it to manage non-essential analytics or advertising technologies.
Updone does not sell personal information to data brokers or other third parties in exchange for monetary payment.
However, certain disclosures involving online advertising, analytics, or measurement providers may constitute a “sale,” “sharing,” or processing for “targeted advertising” under broadly defined state privacy laws even when no money is exchanged for the personal information.
Where applicable law provides an opt-out right, Updone will provide a method to exercise that right.
Some browsers offer a “Do Not Track” or “DNT” setting. Because there is no universally accepted technical standard for DNT signals, Updone does not currently respond to general browser DNT signals.
DNT is different from legally recognized opt-out preference signals such as Global Privacy Control (“GPC”).
Where applicable law requires Updone to recognize a valid opt-out preference signal, Updone will process a recognized GPC or comparable signal as required by law.
Any GPC preference ordinarily applies to the browser or device through which the signal is sent unless applicable technology and law permit it to be associated with an authenticated account.
Updone may collect:
If Updone offers functionality requiring precise device location, such information will be collected subject to applicable permissions and legal requirements.
You may control device-level location permissions through your browser or device settings.
Updone may collect reviews, ratings, profile photographs, portfolio materials, photographs, files, messages, and other content submitted through the Platform.
Reviews and ratings may be displayed to Clients or Talent and may be displayed publicly where appropriate.
Updone may use User Content consistent with the Terms of Use to operate, secure, improve, and promote the Platform.
Clients and Talent should not submit content unless they have the right to provide it.
Updone may use personal information to:
Updone may also create aggregated or de-identified information that cannot reasonably identify a particular person and may use that information for lawful business purposes.
Clients and Talent
As described above, Updone shares information between Clients and Talent where reasonably necessary to evaluate, book, coordinate, perform, review, or resolve issues concerning Services.
Payment and Financial Service Providers
Updone may disclose information to payment processors, banks, payment networks, fraud-prevention services, and related financial providers.
Verification and Screening Providers
Updone may disclose information to identity, license, credential, certification, insurance, or legally permitted background-verification providers.
Technology and Business Service Providers
Updone may use providers that support:
Analytics and Advertising Providers
Updone may disclose online identifiers, device information, Platform activity, conversion information, or similar information to analytics and advertising providers for analytics, measurement, marketing, or advertising purposes.
Professional Advisers
Information may be provided to attorneys, accountants, auditors, insurers, consultants, and similar professional advisers where reasonably necessary.
Legal, Regulatory, and Safety Purposes
Updone may disclose information where reasonably necessary to:
Business Transactions
Personal information may be disclosed in connection with a proposed or completed merger, acquisition, financing, investment, reorganization, asset sale, bankruptcy, or similar transaction.
At Your Direction or With Consent
Updone may disclose information where you direct us to do so or provide legally valid consent.
Updone does not sell personal information to third parties for monetary consideration.
As described in this Privacy Policy, Updone may use analytics, advertising, and measurement technologies that disclose online identifiers, device information, and internet or Platform activity to third parties.
Depending on applicable state law, some of those activities may be classified as:
Where applicable law gives you the right to opt out, Updone will provide a mechanism to exercise the applicable right.
Updone may process information considered sensitive under applicable privacy laws where reasonably necessary to operate the Platform.
This may include:
Updone processes sensitive personal information for purposes such as identity verification, payment administration, tax compliance, security, fraud prevention, safety, credential verification, and legal compliance.
Updone does not use sensitive personal information for the purpose of inferring unrelated characteristics about Clients or Talent for behavioral advertising.
Updone may restrict, suspend, deactivate, or terminate Client or Talent accounts as provided in the Terms of Use.
Account restriction, suspension, deactivation, or termination does not automatically result in immediate deletion of the personal information associated with the account.
Updone may retain information associated with a restricted, suspended, deactivated, or terminated account for as long as reasonably necessary to:
Updone may also retain identifiers or other limited information reasonably necessary to prevent a person whose account has been restricted or terminated from evading an account restriction by creating another account, to the extent permitted by applicable law.
Updone retains personal information for no longer than reasonably necessary for the purposes for which it was collected or another lawful compatible purpose.
Relevant factors may include:
Deleting or closing an account does not necessarily result in immediate deletion of all information.
When information is no longer reasonably necessary, Updone may delete, destroy, aggregate, or de-identify it consistent with applicable law.
Updone uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.
Depending on the information and systems involved, safeguards may include:
No website, database, communications platform, payment network, or electronic storage system can be guaranteed to be completely secure. Updone therefore cannot guarantee absolute security.
Clients and Talent should use strong account credentials and promptly notify Updone of suspected unauthorized account access.
Depending on your residence and applicable law, you may have rights concerning personal information maintained by Updone.
These rights may include:
Legal exceptions may apply. Updone may need to verify your identity before processing certain requests.
To submit a privacy request, contact [email protected] with the subject line PRIVACY REQUEST. Please identify the Updone account or email address associated with the request and describe the right you are seeking to exercise.
Updone will respond within the timeframe required by applicable law. Authorized agents may submit requests where permitted by law, subject to verification requirements.
Clients and Talent are responsible for maintaining accurate account information.
Where Platform functionality allows, information may be reviewed or updated directly through account settings.
You may also contact Updone to request correction or deletion.
A deletion request may result in loss of access to profile information, Booking history, messages, transaction functionality, or other Platform features.
Updone may retain information after a deletion request where permitted or required by law, including information needed for transactions, tax records, chargebacks, fraud prevention, abuse prevention, account-enforcement history, safety matters, disputes, security, or legal claims.
California’s Online Privacy Protection Act and other California laws require certain online privacy disclosures.
Updone collects the categories of personal information described in this Privacy Policy and may disclose that information to the categories of recipients described above.
Clients and Talent may request review, correction, or deletion of applicable account information as described in this Privacy Policy.
If Updone materially changes this Privacy Policy, Updone may notify affected Clients and Talent through email, account notice, a conspicuous Platform notice, or another reasonable method.
The effective date and last-updated date appear at the beginning of this Privacy Policy.
As described above, Updone does not currently respond to general browser Do Not Track signals.
Analytics and advertising providers may collect certain information concerning Platform activity and, depending on the provider and technology, may collect information regarding online activity over time and across websites or services.
To the extent the California Consumer Privacy Act or another California privacy law applies to Updone and to your personal information, California residents may have rights including:
Updone does not sell personal information for monetary consideration.
Where advertising or analytics activities constitute “sale” or “sharing” under California law, eligible California residents may exercise applicable opt-out rights through the privacy-choice mechanism made available by Updone or through a legally recognized opt-out preference signal such as Global Privacy Control where applicable.
California requests may also be submitted to [email protected] with the subject CALIFORNIA PRIVACY REQUEST.
Depending on your interaction with the Platform, Updone may have collected the following categories during the preceding twelve months:
Sources may include Clients, Talent, Platform activity, payment providers, identity or verification providers, background or credential-verification providers, analytics and advertising providers, communications providers, fraud-prevention providers, public records, and other service providers or lawful sources.
The business and commercial purposes and categories of third-party recipients are described elsewhere in this Privacy Policy.
California residents may have rights under California’s “Shine the Light” law regarding certain disclosures for third parties’ own direct-marketing purposes.
Updone does not disclose personal information to unaffiliated third parties for those third parties’ own direct-marketing purposes except where permitted by applicable law or pursuant to legally valid consent.
Requests may be submitted to [email protected] with the subject CALIFORNIA PRIVACY REQUEST.
Residents of certain U.S. states may have additional privacy rights.
Where applicable law grants such rights, Updone will process valid requests in accordance with that law.
Depending on the jurisdiction, rights may include access, correction, deletion, portability, opt-out of targeted advertising, opt-out of sale, opt-out of certain profiling, and appeal of certain privacy decisions.
Nothing in this Privacy Policy limits a privacy right that applicable law does not permit Updone to limit.
Clients and Talent may opt out of promotional email by using an unsubscribe mechanism contained in the applicable communication.
An opt-out from marketing does not prevent Updone from sending non-promotional communications reasonably necessary for account administration, security, Service Requests, Bookings, payments, payouts, disputes, customer support, legal notices, or changes to agreements or policies.
The Platform is intended for individuals who are at least eighteen (18) years old.
Updone does not knowingly permit individuals under eighteen to create Client or Talent accounts.
If Updone learns that an underage individual improperly created an account or provided personal information, Updone may restrict the account and delete information as appropriate, subject to legal retention obligations.
If you believe a minor has improperly provided personal information to Updone, contact [email protected].
The Platform may link to or interact with third-party services.
Those services may independently collect or process personal information under their own terms and privacy policies.
Updone does not control the independent privacy practices of payment providers, Google, social networks, external websites, verification providers, financial institutions, analytics or advertising providers, or other independent third parties.
Clients and Talent should review applicable third-party privacy policies before providing information directly to those services.
If Updone undergoes or considers a merger, acquisition, sale, financing, reorganization, bankruptcy, sale of assets, or similar corporate transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable legal requirements.
Updone operates in the United States.
Personal information may be stored or processed in the United States or other locations in which Updone’s service providers operate.
If you access the Platform from outside the United States, your information may be transferred to a jurisdiction with privacy laws different from those of your country, subject to applicable law.
Updone may update this Privacy Policy from time to time.
The “Last Updated” date at the beginning of this Privacy Policy identifies the most recent revision.
If Updone makes a material change to its privacy practices, Updone may provide additional notice through:
Clients and Talent are encouraged to review this Privacy Policy periodically.
Questions, complaints, and privacy requests may be directed to:
Updone, Inc.
Website: www.updone.com
Email: [email protected]
Privacy requests should use the subject: PRIVACY REQUEST.
California-specific privacy requests may use the subject: CALIFORNIA PRIVACY REQUEST.